MY-DOOR-GUY.COM · TECHNICIAN ACCESS

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LAYTON GARAGE DOORS · TECHNICIAN PERFORMANCE

Technician Scorecard

Record each service visit and review the habits that make a great customer experience.

SERVICE VISIT

Submit one scorecard per visit. Required answers use Yes / No; follow-up questions appear when they apply.

Visit date

Job / work order reference (optional)

1. Arrival & communication

Scheduled arrival time

What time did you arrive?

2. Entering the garageWas going through the house the only way to enter the garage?

3. Explaining the repairAfter diagnosing the issue, did you explain what you were going to do to fix it?

4. Offers after the repairAfter fixing the garage door, did you make any of these offers?

5. CleanupDid you clean up after yourself?

6. InspectionDid you complete the 29-point inspection?

7. Wall button stickerDid you put a sticker by the wall button?

MY PERFORMANCE

The latest 100 scorecards are shown. KPI rates include every visit in the selected date range.

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